ABSTRACT
Objectives: The estimation of cost of total parenteral nutrition (TPN) is a part of the pharmacoeconomic program at the Ministry of Health (MOH), Saudi Arabia. In this study, we explored the cost analysis of TPN services by using American Model with local cost. Methods: Simulation was performed for all 6 months of TPN services for neonate, pediatric and adult patients. King Salman Hospital in Riyadh, Saudi Arabia was chosen as the study site; it has 300 beds. The physician or the pharmacist prescribed TPN to their patients. The pharmacist reviews and prepares TPN. The nurse administers TPN and follows up with the doctor or the pharmacist. TPN was prepared through sterile 797 standards and automated compounding facilities. The costing was derived from MOH information database. The cost was calculated based on the variable expenses including personal cost, material cost and supply cost. Fixed costs included direct cost, non-salary cost and overhead cost. All costs were estimated in US dollar currency and local prices. Results: A total number of 112 patients were prescribed with (1631) TPN orders; the total volume of TPN was 619,161.90 mL. Of these, 103 (91.96%), 6 (5.36%) and 3 (2.68%) were prescribed for neonatal, adult and pediatric patients, respectively. Of those with TPN orders, 1484 (90.99%), 108 (6.62%) and 39 (2.39%) were prescribed for neonatal, adult and pediatric patients, respectively. The total average number of orders per day was 4.47. Of those, 4.07, 0.3 and 0.11 was for neonatal, adult and pediatric patients, respectively. The average duration of TPN for adults, neonatal and pediatric patients was 18, 14.4 and 13 days, respectively. The total average direct cost for active ingredient in the TPN was 61.81 USD. Of those, 38.54 USD (62.35%), 16.63 USD (26.91%) and 6.64 USD (10.74%) was for pediatric, adult and neonatal patients. The estimated cost of TPN services for neonatal, adult and pediatric patients was 863.74 USD, 691.3 USD and 618.16 USD per day, respectively. The total annual and daily estimated expenditures of TPN orders were 629,865.02 USD and 212.22 USD; 44,795.24 USD and 207.39 USD; and 5,303.77 USD and 68.00 USD respectively for neonatal, adult and pediatric patients. The total annual and daily estimated cost were 314,764.70 USD and 3,055.97 USD; 22,398.12 USD and 3,733.02 USD; and 2,652.00 USD and 884.00 USD respectively for neonatal, adult and pediatric patients. Conclusion: In this study, we performed cost-estimation of the TPN in Saudi Arabia. This is the first study at MOH in Saudi Arabia. It is an essential basic element of pharmacoeconomic program and cost analysis of TPN-related healthcare services.
ABSTRACT
Purpose: To explore the patient satisfaction of ambulatory care services at Riyadh, Saudi Arabia. Methods: This is a 4-month cross-sectional survey of patient satisfaction of ambulatory care pharmacy services at Riyadh, Saudi Arabia. The survey consisted of 48 questions divided into two parts: the first part collects demographic information and the second part contains questions on 11 domains: (1) medication availability, (2) patient counseling, (3) pharmacist and patient relationship, (4) medication reconciliation, (5) medication aberrance, (6) pharmacy location, (7) pharmacy waiting area, (8) pharmacy communications, (9) pharmacy waiting time, (10) pharmacy recommends to others and (11) overall patient satisfaction of pharmacy services. The survey was distributed to the three hospitals in Riyadh city, included public, pediatrics and emergency hospitals ambulatory care patient. The survey was in an electronic format and it analyze the results through the Survey Monkey system. Results: A total of 606 patients responded to the survey. There were 338 (55.8%) female and 268 (44.2%) male responders. Most of them were in age group of 18–44 years (65.3%) without any statistically significant differences in the age groups among the three hospitals (p<0.5). The highest level of education was high school (232 (38.4%)) followed by the Bachelor’s degree (191 (31.6%)) and an intermediate school (117 (19.4%)). Most of the patients visited the ambulatory care pharmacy 3 to 4 times in the past 12 months (239 (41.1%)), whereas the others (105 (18.1%)) visited the ambulatory care pharmacy for the first time. The mean (±standard deviation (SD)) waiting time to get the medications was 18.36±11.32 min and there were statistically significant differences among the three hospitals (p<0.5). The average scores of domains 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10 were 3.35, 3.2, 3.7 and 1.96, 1.8, 3.7, 3.25, 2.14, 3.61, 3.54, respectively. With a total of 381 (62.87%) responders, general evaluation of pharmacy services was found to be very good to excellent, whereas 369 (60.9%) responders recommend the pharmacy to their family or friends and 315 (52.5%) responders prefer to revisit pharmacy. Conclusion: More than half of the patients were satisfied with ambulatory care pharmacy services at Riyadh, Saudi Arabia. Medication reconciliation, medication adherence and pharmacy communication domains were not found to be satisfied. Improving ambulatory care pharmacy services will prevent drug misadventures, avoid additional cost and increase patient satisfaction with pharmacy services.